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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each page. A pop-up menu will show up. It comprises thorough information about all the operations that you can perform on the page in question. Each context menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast variety of educational video clips describing how to use our hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you searching for, have a gaze at our extensive Frequently Asked Questions section, which includes questions asked by actual clients and provides practical solutions. We periodically update our Frequently Asked Questions database with new entries so as to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of tech support engineers available 24-7-365 and ready to assist you with any problem. Each trouble ticket you send will be replied to within 60 minutes (the average response time is only twenty minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 67719

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com