1 hour ticket response
Quick support is our most essential task and that’s why we’ve got a team of professional technical support engineers who are eager to offer a prompt response to any question that you might have. Simply post your tech support ticket from the Web Control Panel and we will get back to you within sixty minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute support ticket response time.
A First–Rate Help Desk Service
We’ve got a team of web hosting support professionals who will be happy to reply to all your requests anytime you need help. The vast majority of our client support team representatives have many years of experience in the shared website hosting plans world, so you can always depend on swift and detailed answers to your requests.
An Easy–to–Browse Help Center Section
To help you find a quick hint on how to use a certain service, we have integrated a truly user–friendly Help Center section in the Web Control Panel. You can browse through an extensive collection of web hosting account management articles and website management articles, have a look at the F.A.Q. section or watch our step–by–step video tutorials.