A 99.9% Server Uptime
Our shared website hosting system is based on a steady, enterprise–grade hardware architecture and a strongly modified Linux version. This is why, no matter what your site is, or how many web site visitors you’ve got, or even if there’s a DoS assault, our servers will remain up and your sites will stay accessible online.
All our shared website hosting plans packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you want to deliver an enterprise–level hosting service, you can scarcely lean on the default network configuration in a datacenter. We have set up our own custom network in an effort to ensure a faster–than–light connection speed with the outside world.
And thanks to this, regardless of which datacenter facilities you pick: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is available with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done everything to decrease all possible risks with our cloud hosting packages and despite the fact that our company provides top–quality support, there are cases when the customer simply isn’t satisfied with what we have to offer. Or he wants to move to a more powerful web hosting solution, such as a VPS server or a dedicated server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not completely happy, you will receive a reimbursement.
24/7 Technical Support
If you have ever been forced to wait for hours for an answer, you are aware of how maddening this can be, even more so when your web site is on the line. That is why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be available to you and they will reply to you in less than an hour. And the best thing is that their average response time is below twenty minutes!