Q: What does the web site migration service include? Will my website be safe?
A: The web site migration service that we are offering is free of charge (within a certain limit). We’ll transfer your web site(s) to our enterprise–grade cloud hosting platform without you having to do anything. We know from experience that changing web hosting providers can lead to lost data and undesirable downtime. That’s the reason why we will do all that for you for free!We’ve got highly accomplished administrators whose primary task is to make sure that your web site functions precisely as it did on your former web hosting platform. Our administrators are experts in migrating custom–made websites, as well as websites that are based on well–known web apps like Joomla™ and WordPress.
Q: How much time will the web site migration procedure take?
A: We strive to carry out all web site migrations ASAP. Nevertheless, we do not have a fixed time frame for website migrations. There are certain aspects that you have to take into account – the mere size of your site and the workload of our web site migration team, etc. We constantly strive to perform each migration within 48 hours. With smaller web sites, our team usually manages to finish within 24 hours.
Q: My privacy concerns me. What information do you require?
A: Yeah. We’ll need to have the name of the site that you’d like us to move. We will also need a way to log into your current web hosting account so that we can get the content pertaining to your website.
Q: I give you access to delicate data. How can I be sure that you won’t abuse it?
Q: Will my site be unavailable during the transfer?
A: Your website will work exactly like it did before with your former hosting provider. Once we have completed the migration, your site will be configured to work on our web hosting platform and we’ll ask you to preview it. If everything is working correctly, all you will need to do is update the name server records pertaining to your domain name. Your website will be migrated over to us without any downtime.
Q: Will my old hosting provider have to do anything?
A: While we move your content, your hosting provider won’t be aware of the migration at all. We will not touch base with them in any way.
Q: Does it matter what platform my present provider is using?
A: Yeah. We support all traditional Linux–based web hosting platforms. We don’t support Windows–driven hosting platforms, because we don’t offer Windows web hosting solutions ourselves.In addition, we do not support proprietary site building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.